PRIVACY POLICY

COLLECTION OF PERSONAL INFORMATION

The personal information collected will be used within the company for the purpose of better customer care. 

When you make a purchase at Haitian Pipe Fittings (Vietnam) Co., Ltd., we collect the following information:

  • Full name of the buyer, consignee.
  • Address of buyer, consignee.
  • Phone numbers of buyers and consignees.
  • Email address.
  • Date of birth.
  • Gender

The above information will be used for one or all of the following purposes:

  • Deliver the products you have purchased at Haitian Pipe Fittings (Vietnam) Co., Ltd.
  • Notice of delivery and customer support.
  • Notice the product related information.
  • Processing orders and providing services and information via the website according to customer requirements.

When you subscribe to Haitian Pipe Fittings (Vietnam) Co., Ltd, we will also use your personal information to send promotional / marketing information. You may cancel receiving such information at any time by using the unsubscribe function in advertising notices.

UPDATE PERSONAL INFORMATION

You can update your personal information at any time by contacting our customer service.

SECURITY OF PERSONAL INFORMATION

We guarantee that all information collected will be kept safe. We protect your personal information by:

  • Time to store your information is 1 year.
  • Limited access to personal information.
  • Using technology products to prevent unauthorized computer access.
  • Delete your personal information when it is no longer needed for our record keeping purposes.

DISCLOSURE OF PERSONAL INFORMATION

We will not share your information with any other company except those companies and third parties directly related to the delivery of goods you have purchased at our company. In some special cases, we may be required to disclose personal information, for example when there is evidence that disclosure is necessary to prevent life and health threats, or for law enforcement purposes.

We undertake not to sell or share personal information of all customers to any third party without the consent of customers except in some specific cases as follows:

  1. To protect Haitian Pipe Fittings (Vietnam) Co., Ltd. and third parties: we only provide customer information when we believe that this information is in accordance with the laws of Vietnam, protecting the rights and property of people. service use, of Haitian Pipe Fittings (Vietnam) Co., Ltd. and other related third parties.
  2. Upon legal request from a government departments or when we believe it is appropriate and necessary to comply with the laws of Vietnam.
  3. In the remaining cases, we only provide to third parties if and only when the customer consent. For example, the promotions have the cooperation of Haitian Pipe Fittings (Vietnam) Co., Ltd. with other partners and sponsors; provide necessary forwarding information for delivery units.

If you believe your security has been compromised by Haitian Pipe Fittings (Vietnam) Co., Ltd., please contact us at sales@hpco-vn.com. to resolve the issue.

CHANGES OF PRIVACY POLICY

We reserve the right to change and amend this Privacy Policy at any time. Any changes to this policy are posted on our website.
If you are not satisfied with our handling of your query or complaint, please contact us at sales@hpco-vn.com.